Vice President, Revenue Cycle Management
Company: Urgent Team Management
Location: Greenbrier
Posted on: April 28, 2024
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Job Description:
Urgent Team, an independent operator of urgent and family care
centers, is seeking a dynamic VP of Revenue Cycle Management to
optimize financial operations and drive revenue growth. Based in
Nashville, TN, you'll spearhead strategic initiatives, streamline
billing processes, and ensure compliance with regulatory standards.
Join our dedicated team and play a pivotal role in shaping the
financial future of healthcare delivery.
SUMMARYThis person will plan and lead the transition of the
company's outsourced revenue cycle function to a partial or
full-internal service. The VP, Revenue Cycle Management, reporting
to the CFO, is initially responsible for interfacing and managing
the current outsourced revenue cycle company including, a small
existing internal company staff, and monitoring, interfacing and
managing the current outsourced company to optimize their
effectiveness. Concurrently, the VP, long with an outside
consulting firm, will begin the planning process to internalize a
revenue cycle company; leading to supervising revenue cycle staff,
processes and technology that support multiple locations and all
payers. The VP, Revenue Cycle Management will develop and manage
policies and procedures to optimize all facets of revenue cycle
operations to ensure staff compliance as well as provide
cross-functional leadership that facilitates an effective operation
of the entire end-to-end revenue cycle process. Responsible for
oversight of the revenue cycle to optimize reimbursement and ensure
achievement of the company's financial targets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:The following duties and
responsibilities generally reflect the expectations of this
position but are not intended to be all-inclusive. Other duties may
be assigned.--- Functions as a change agent; leads the
enterprise-wide development and implementation of revenue cycle
strategies that are optimal and consistent with best practice
processes in healthcare.--- Provides support and information to the
clinical staff with regards to health information with the goals of
optimizing revenue and promoting billing compliance.--- Assesses
and responds to current and future internal and external healthcare
trends to establish and ensure the necessary direction for the
revenue cycle activities.--- Ensures that revenue cycle goals
including A/R days, cash and bad debt are delivered.--- Coordinates
and enhances the development of data collection, analysis, and
reporting processes for management of the revenue cycle, including
information integrity validation and interpretation.--- Serves as
the financial interface and expert between the billing, IT, and
clinical teams.--- Plans, coordinates and prepares year-end audits
with public accounting firms and third-party auditors as it relates
to revenue cycle operations.--- Maintains a collaborative,
supporting relationship with management across the company and
encourages direct reports to ensure integration of processes that
will achieve optimal patient and financial outcomes.---
Participates directly in completion of various financial forecasts,
including cost center salary and direct expenses, month-end
financial reporting, receivables, cost center productivity and
strategic plans for the department.--- Leads monthly Revenue Cycle
Steering Committee Meetings, participates in revenue cycle, denial
management, charge master, coding and access management
meetings.--- Ensures compliance with relevant regulations,
standards and directives from regulatory agencies and third-party
payers.--- Ensures correct and timely claim submissions to primary
and secondary payers. Ensures effective accounts receivable and
denials management, including reporting/ accountability and
resolution.--- Ensures all collections are complete, timely and
accurately posted into customer accounts using electronic
clearinghouses.--- Monitors and manages department staff
productivity with key metrics and makes timely adjustments
when/where needed.--- Analyzes and reviews billing requirements to
maintain and improve clean claim rate submission and acceptance,
bad debt reduction on a percentage basis and reducing AR > 90
days.--- Monitors and manages accounts receivable aging reports
keeping collection percentages and cost-to-collect within industry
standards.--- Ensures complete, timely and accurate delivery of
recurring tasks and month-end reporting functions.--- Practice and
adhere to the Code of Conduct, Mission and Valued Behaviors.
SUPERVISORY RESPONSIBILITIES:Oversee revenue cycle team.
EDUCATION and/or EXPERIENCE:--- Bachelor's Degree in Finance,
Accounting, Economics or related field preferred. --- Minimum of 7
years of proven, progressive experience in healthcare receivables
management including experience in a complex healthcare delivery
system. Experience with urgent care billing is ideal and preferred,
but not required. --- A proven ability to build a successful team
by identifying, recruiting, developing, and retaining world-class
talent at all levels of the organization while inspiring a team
environment that cultivates success, develops talent, and fosters
open communication.--- Expert understanding of billing governmental
entities and commercial insurance.--- In-depth understanding of
healthcare financing, strategy, community benefit and charity
care.--- Ability to build effective relationships throughout all
levels of the organization by demonstrating strong interpersonal
skills. --- Experience in managing vendor partners, including
understanding of contracts, ability to negotiate and manage quality
operations through metrics and SLA's.
BENEFITS INCLUDE:--- Competitive Salary--- Medical, Dental, and
Vision Options--- Retirement savings plans--- Paid Time Off--- and
MORE!
ABOUT URGENT TEAM:The Urgent Team Family of Urgent Care & Walk-in
Centers, an "on-demand" healthcare company, was created to provide
quality, affordable and, convenient walk-in medical and
telemedicine service in suburban neighborhoods, rural towns, and
mid-size cities across the Southeast.
The company was founded in August 2011 to meet the evolving needs
of patients and customers to have access to healthcare during
evening hours and on weekends; a less expensive alternative to the
emergency room; and more convenient and timely access than a
primary care physician's office typically requiring an advanced
appointment.
Believing there are important clinical and patient convenience
benefits to increased integration across the continuum of care,
Urgent Team's services are often in conjunction with the leading
healthcare system in each community; hence the company operates as
a family of brands and can often be identified by the local health
system brand.
Our Centers provide compassionate and quality walk-in medical care
for non-life or limb-threatening injuries or illnesses, as well as
occupational health services. From sprains and broken bones to
common illnesses that arise, the ailments that interrupt our lives
don't happen on a schedule. Similarly, when workplace health needs
exist (from DOT physicals, employment health assessments, or
workplace injuries), we are here to meet those needs.
All of our centers are have achieved the Urgent Care Association
Accreditation, the highest level of distinction for an urgent care
center. UCA Accreditation demonstrates an organization's overriding
commitment to safety, quality and scope of services. Additionally,
17 centers are designated Rural Health Clinics, which provide
access to primary care services for patients in rural
communities.
Based in Nashville, TN, the Urgent Team Family of Urgent Care &
Walk-in Centers delivers care in five states through eight distinct
brands: Ascension Saint Thomas Urgent Care, Baptist Urgent Care,
Washington Regional Urgent Care, Huntsville Hospital Urgent Care,
Physicians Care, Urgent Team, Sherwood Urgent Care, and Baptist
Health Urgent Care.
Keywords: Urgent Team Management, Hendersonville , Vice President, Revenue Cycle Management, Executive , Greenbrier, Tennessee
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