Market Launch Champion - RN Required
Company: ArchWell Health
Location: Nashville
Posted on: November 14, 2024
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Job Description:
Market Launch Champion - RN Required
Nashville, TN, USA
Req #11987
Wednesday, September 18, 2024
Job Summary:
The Market Launch Champion plays a crucial role in assisting with
orientation, onboarding, training, coaching, and mentoring
activities of new colleagues to ensure colleagues know and
understand the specific role they serve in the organization and
have a deep understanding of the tasks of their job. Through
partnership with Market Leadership, Continuous Improvement, and
Learning & Development, this individual will support organizational
training and onboarding initiatives to prepare for the opening of
new clinics in new markets and some market expansion. Overall, the
Market Launch Champion's role is to champion a culture of learning,
support colleagues' orientation, onboarding, and training needs,
and ensure that learning initiatives align with the organization's
goals and objectives.
Duties/Responsibilities:
Serve as the in-market subject matter expert and eCW Super User for
all key center roles.
Facilitate training and onboarding sessions to ensure colleagues
understand their roles effectively.
Collaborate with stakeholders to deliver role-specific
training.
Provide support to new hires and guide them through the onboarding
process.
Assess training effectiveness and identify areas for opportunity
and improvement.
Observes how markets are adopting, implementing, or upholding
Archwell Health standards and workflow processes. Identifies areas
of opportunity and reports findings to direct leadership.
Act as the initial in-market learning governance representative and
bring areas of opportunity and improvement to the governance
leaders for decisioning, solutioning, and resourcing, handing off
to the Market Support Champion as directed by department
leader.
Communicate clearly to ensure learning initiatives are embraced by
all.
Promotes growth mindset and continuous learning culture in market
by acting as a change agent and reinforcing learning opportunities
in the market.
Stayup to date with ArchWell Health processes, workflows,
standards, systems, industry learning trends, research, and best
practices to deliver relevant and impactful training.
Meet performance targets measured through key performance
indicators for operations as well as effectiveness of learning
delivery efforts.
Travel required at 75%; cross-coverage for Market Support Champion
as needed.
Required Skills/Abilities
Strong communication skills to convey complex information simply
and effectively.
Interpersonal skills to engage with a diverse workforce.
Knowledge of EMR systems for smooth workflow.
Ability to identify and close knowledge gaps collaboratively.
Growth mindset with ability to embrace and support change.
Strong presentation skills.
Strong emotional intelligence and lives the ArchWell Health values
in all interactions.
Ability to be flexible and adaptable to different learning styles,
participant needs, and unexpected changes or challenges that may
arise during training sessions.
Possess strong problem-solving skills to address challenges or
issues that may arise during training sessions. This includes the
ability to think critically, find creative solutions, and adapt to
unexpected situations.
Education and Experience:
Bachelor's degree in related field preferred or equivalent
experience
Experience in formal and informal training delivery preferred.
Experience in project management and record-keeping preferred.
Clinical Knowledge preferred; experience and practice as a Medical
Assistant or RN (current licensure or certification not required)
to guide training and development of clinical colleagues in the use
of technology in the centers including procedural devices and lab
set up and quality controls preferred.
Embodies and serves as a role model of ArchWell Health's
Values:
Be compassionate
Strive for excellence
Earn trust
Show respect
Stay resilient
Always do the right thing
About ArchWell Health:
At ArchWell Health, we're creating a community of caring designed
to help our members stay healthy and engaged. By focusing on a
strong provider-patient relationship, routine wellness, and staying
active, our members enjoy a higher level of care and better quality
of life after the age of 60. Everything we do is for seniors. We
believe seniors should be heard, listened to, and given ample time
by their physicians to live well later in life.
Our value-based care model is designed to prevent illnesses while
keeping members healthy and happy in every aspect of their life. We
deliver best-in-class primary care at comfortable, accessible
neighborhood centers where older adults can feel at home and become
part of a vibrant, wellness-focused community. We're passionate
about caring for older adults and united by the belief that caring
has the power to change everything for our members.
ArchWell Health is an equal opportunity employer. Qualified
applicants will receive consideration for employment without regard
to their race, color, religion, age, sex, sexual orientation,
gender identity, national origin, disability, veteran status, or
any other protected classification.
Other details
Job Family
Operations
Pay Type
Salary
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